Problems communicating?

Correct communication is essential, especially in work environments. An office should be a place where you can speak clearly and concentrate easily. For this reason, it must have adequate acoustic characteristics to carry out work that requires concentration, meetings or tasks in which several people collaborate. The problem comes when workers in an office must communicate with each other or with clients, either face to face or by phone. It is also very common for computers, printers and other tools that produce noise to be found in the workplace. Another factor that influences the acoustic performance of a room is its dimensions. Depending on its size, the clarity and intelligibility of conversations may be affected and, therefore, an annoying echo may occur, thus increasing acoustic problems. All this generates an acoustic discomfort that hinders concentration and that, in the case of an office, negatively influences the productivity of the company. Each environment is different and requires an analysis adapted to each case. However, problems related to the acoustics and sound quality of a room have a common solution. Acoustic conditioning the office is essential to curb annoying noise and reverberation. For clients who come to make visits or meetings at the office, a room that is conditioned will result in an acoustic comfort that guarantees that there is no loss of information and that conversations are heard and understood. To achieve this, acoustic panels must be installed on the wall cladding or false ceilings created. At ideatec, we are specialists in providing solutions for the acoustic conditioning of any room. Our products are made with sound-absorbing material, such as wood or foam, which reduce echoes in the office and prevent sound from bouncing off the walls and ceilings, creating an acoustic comfort that will help improve the sound quality of the room and at the same time offer an elegant and discreet design.

Communication phases of a message

Problems related to acoustics directly affect the communication process that any person follows when issuing a message. In it, six fundamental stages are distinguished:
  • Encoding. It begins when the person who sends a message transforms in his mind the ideas or feelings that he wants to convey into words. For example, a person wants to request a meeting and mentally organizes how he is going to explain the reason for it.
  • Emission. It occurs when the words that are thought become sounds, written words or signs, addressed to the receiving person.
  • Transmission. Occurs when the message is sent to the receiving person. It is in this phase when noise or poor sound quality in the room affects the message, causing the receiver to not be able to hear it correctly.
  • Reception. In this phase, the person to whom the message is addressed receives and interprets it, using the same code used by the sender. In this phase, the receiver of our example would be found, the client, who receives the message from the sender.
  • Feedback. It is here when the receiver provides the sender with information about the reaction that the message has produced in him. In our case, it would be the positive or negative response to the meeting request.